Terms and Conditions

How to Order


  • Internet and Phone:

    https://echefknife.com  (Place orders online at any time)
    (310) 777-0227  (Within business hours)


Orders are shipped on business days only

  • Orders placed Monday through Friday may take 1 business day to process (excluding holidays and store closures excluding some items).
  • Shipping most often occurs on the same day if the order is placed by 12PM PST.

Our business days are Monday through Friday, excluding national holidays within the United States and other circumstances which cause store closures. We are more than happy to take your order by phone. If ordering by phone, please contact us between 8am - 5pm, Monday through Friday.

Parking

There is a parking structure a block away from us on Santa Monica Blvd. (Monday through Friday)
Free Parking is available in front of the store (Saturday)

Payment

We are happy to take your payment via credit cards, PayPal, Wire Transfer and Money Order for both phone and internet orders. All prices shown on the site are listed in USD.


Sales Tax

Sales tax 9.5% will apply to all orders purchased and/or shipped in California


Images

Images presented on our website may not represent the actual products we have for sale, and are provided as a visual aid to show the general types of products we carry. The picture of the carved stamp on the blade is often washed in the process of making blade on the actual blade. If you receive the Knife with washed carved stamp, it's not defect or damaged. It's not eligible for a free return shipping label. Not all of the items include in each image are included in each sale.


Customer Service

If you have any questions, comments or problems with your order, please e-mail us at info@echefknife.com at any time or call us at (310) 777-0227.

Customer service is available during our normal business hours.


Disclaimer of Warranty

All knives, accessories, products, services, and the materials provided or sold by Yoshihiro Cutlery are offered on an “as is” basis. Yoshihiro Cutlery makes no representations or warranties of any kind, either express or implied, including, without limitation, warranties or conditions of title, or implied warranties of merchantability or fitness for a particular purpose, or non-infringement Yoshihiro Cutlery is not responsible for printing or typographical errors. Product pricing and availability are subject to change without notice.


Copyright

The information and media on this website is copyright. Any use or reproduction without express written permission is forbidden.