Contact Us
We’re here to answer your questions and guide you toward the perfect purchase.
Frequently Asked Questions
Do You Sharpen Knives From Any Brand?
Yes, we do. Our sharpening service is available for knives of any brand. To get started, simply email us at info@echefknife.com with a photo of your knife. We’ll provide you with a quote and guide you through the next steps. Knives can be mailed to our store in Redondo Beach, and please note that return shipping fees apply. For full details, visit our Sharpening Page.
Do You Ship to My Area or Country?
Most likely, yes! To check, just head to checkout and enter your shipping details. Our system will automatically show you whether we can ship to your location, along with available shipping options and costs.
Do You Accept Returns?
We want you to feel confident in your purchase, but due to the nature of handcrafted cutlery, we cannot accept returns on any used or damaged knives.
- Eligible returns/exchanges: Unused knives in their original condition and packaging (and not engraved) may be returned or exchanged within 14 days of purchase with proof of receipt.
For full details, please review our Returns & Refunds Page.